Trends & Insights

The Right Strategy Path: How to Survive the Urban Mobility Honeymoon...

by Eduard Falkenreck / Feb 18, 2020

Trends & Insights

The Seven Biggest After-Sales Challenges for E-Scooters in the Urban Mobility Market...

by Eduard Falkenreck / Nov 06, 2019

Trends & Insights

Seven Reasons Why Startups Should Outsource Customer Service...

by Philipp Rennert / Sep 25, 2019

Trends & Insights

IoT Customer Service Strategies for Internet of Things Innovators...

by Sebastian Bott / Aug 28, 2019

Trends & Insights

Ten Trends that Will Redefine the Future of Customer Service...

by Julia Stübben / Mar 26, 2019

Trends & Insights

How Millennials and Generation Z Will Disrupt the Future of Customer Care...

by Tom Ihler / Jan 15, 2019

Trends & Insights

Seven Field Service Management Trends to Watch for in 2019...

by Denis Amado / Nov 14, 2018

Trends & Insights

Key Customer Experience Ingredients: Speed, Convenience, Consistency, Friendliness...

by Philipp Rennert / Oct 11, 2018