• Customer Care
  • Trends & Insights
  • Spotlight
  • B2X.com
  • Customer Care
  • Trends & Insights
  • Spotlight

Latest articles

Spotlight

7 Reasons for a Platform Approach in Post-Sales and Technology Support...

by Alfons Krauthausen / Aug 05, 2022

Spotlight

Sicherheitsstandard TA 7.2: Austausch von Payment-Terminals erforderlich...

by Thomas Skorzewski / Mar 16, 2022

Popular posts

Spotlight

Top Ten Business Process Outsourcing Risks and How to Mitigate Them

Customer Care

Six Strategies to Optimize Global Spare Parts Management

Spotlight

How to Measure the ROI of Business Process Outsourcing

Trends & Insights

The Seven Biggest After-Sales Challenges for E-Scooters in the Urban Mobility Market

Trends & Insights

Five Strategies for the Intelligent Automation of Your Post-Sales Service...

by Benedikt Thiel / Oct 05, 2021

Trends & Insights

Digital Post-Sales Service: Transparency and Better Customer Experiences...

by Alfons Krauthausen / Jun 02, 2021

Trends & Insights

Home Automation: A Success Story, But Not Without Customer Service...

by Benedikt Thiel / May 06, 2020

Trends & Insights

How Consumer Electronics Brands Can Improve Their Customer Experience...

by Sebastian Bott / Apr 22, 2020

Trends & Insights

The Right Strategy Path: How to Survive the Urban Mobility Honeymoon...

by Eduard Falkenreck / Feb 18, 2020

Trends & Insights

The Seven Biggest After-Sales Challenges for E-Scooters in the Urban Mobility Market...

by Eduard Falkenreck / Nov 06, 2019

Trends & Insights

Seven Reasons Why Startups Should Outsource Customer Service...

by Eduard Falkenreck / Sep 25, 2019

Trends & Insights

IoT Customer Service Strategies for Internet of Things Innovators...

by Sebastian Bott / Aug 28, 2019

Load more
Load more
Load more

Stay in the know and subscribe to our newsletter

  • Solutions
    • Value-added Logistics
    • Maintenance & Repair
    • Customer Interaction
  • Industries
    • Mobile & Consumer Electronics
    • Urban Mobility
    • Computing & Office Devices
    • Payment & Vending
    • Other Tech
  • About
    • Our Story
    • Our People
    • B2X ONE Platform
    • Careers
    • Contact Us
    • Privacy Policy
    • Legal Notice
  • Resources
    • Blog
    • Client Stories
    • Responsibility
    • News

Follow Us