Trends & Insights

4 Key Trends in Managing the After-Sales Supply Chain...

Trends & Insights

After-Sales Challenges in Emerging Markets and Strategies to Achieve Service Excellence...

Trends & Insights

Why Only a Few BPO Providers Are Able to Offer Global After-Sales Outsourcing...

Trends & Insights

Customer Care 2027: 3 Ways Mobile and IoT Innovations Changes Customer Service...

Blog, Trends & Insights

Connected Everywhere, Connected Everything: 14 Billion Consumer IoT Devices Further Increase Dependency on Technology...

Blog, Trends & Insights

Remote Control to People’s Lives with Emotional Attachment: Global Study Provides New Insights into Smartphone Obsession...

Blog, Trends & Insights

Steep Growth Curve and Unrivalled Market Leadership: How China’s Drone Manufacturers Have Become World Champions...

Trends & Insights

Virtual Reality Made in China: How Startups Are Preparing for the Global VR Market...

Trends & Insights

Chinese Tech Industry Conquers the Global Market for Consumer IoT Devices...

Blog, Trends & Insights

Insurtech Meets IoT – How 20 Billion Connected Devices Are Opening Up New Business Areas for the Insurance Industry...